Privacy Policy for Steps into Spain

(Updated August 2025)

1. Who we are

• Identity: Sinéad Galvin – Steps into Spain
  NIF: 60037355H
• Address: Calle Acuerdo 34, Madrid 28015
• Telephone: +34 610 002 107
• Email: hello@stepsintospain.es

We are registered with the Registro General de Protección de Datos in compliance with Spanish LOPD and follow the General Data Protection Regulation (GDPR).

2. What data we collect

We may collect and process the following personal data:

• Contact details: name, email address, telephone number.
  Service information: details you provide when enquiring about or using our services.
  Transaction data: records of services purchased and payments made.
• Website usage data: information collected automatically through cookies and analytics tools (see our Cookie Policy for more details).

3. How we collect your data

We collect personal data in the following ways:

• When you contact us directly via email, phone, or forms on our Site.
• When you sign up for our newsletter or other mailing lists.
• When you engage with us on social media.
• Automatically through cookies, Google Analytics, Facebook Pixel, and MailerLite forms.

4. Why we use your data

We process your personal data to:

• Provide and manage our services.
• Respond to your enquiries.
• Send you updates, offers, and relevant information (with your consent).
• Process invoices and payments.
• Improve our Site and services through analytics.

   

5. Legal basis for processing

We process your personal data under the following legal bases:

• Performance of a contract – to deliver the services you have requested.
• Consent – for marketing emails, newsletters, and updates.
• Legitimate interest – to improve our services, prevent fraud, and secure our systems.

6. How long we keep your data

We keep your personal data only as long as necessary to fulfil the purposes we collected it for, including satisfying any legal or tax requirements.

7. Sharing your data

We do not sell your personal data. We may share it with:

• Service providers who process data on our behalf, such as:

   

  • Web Empresa (website hosting) – Privacy Policy
  • MailerLite (email marketing) – Privacy Policy
  • Google Analytics (analytics) – Privacy Policy
  • Meta / Facebook Pixel (advertising tracking) – Privacy Policy

     

• Where required by law or to protect our legal rights.

   

8. Your rights under GDPR

You have the right to:

• Access your personal data.
• Correct inaccurate or incomplete data.
• Request deletion of your data.
• Restrict or object to processing.
• Withdraw your consent at any time (where processing is based on consent).
• Lodge a complaint with the Spanish Data Protection Agency

   

To exercise your rights, email hello@stepsintospain.es.

9. Security

We take appropriate technical and organisational measures to protect your personal data. However, no online transmission is completely secure, so we cannot guarantee absolute security.

10. International transfers

Your data may be transferred and stored outside the European Economic Area if required by our service providers. In such cases, we ensure adequate protection through legal safeguards.

11. Links to other sites

Our site may contain links to other websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.

12. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new “Last updated” date.

13. Contact us

If you have any questions about this Privacy Policy or how we handle your data, please contact:
Sinéad Galvin
Email: hello@stepsintospain.es
Phone: +34 610 002 107